Terms and Conditions

These Terms and Conditions govern your use of the baraniys website and the purchase of Candle Holders from our store. By accessing our website or placing an order, you agree to these Terms and Conditions. Please read them carefully before using the website or purchasing a product.

About baraniys

Business Name: baraniys
Business Email: support@baraniys.shop
Chat Support: Available 24/7
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT+1)
Business Address: 7 St Columba Rd, Newtonmore PH20 1EF, United Kingdom

baraniys operates an online store selling Candle Holders and currently provides delivery services within the United Kingdom only.

Using Our Website

You may use our website for lawful purposes and in accordance with these Terms and Conditions.
You must not use the website in a way that could damage, disable, overburden, interfere with, or compromise the operation or security of the website.
You must also not use the website for fraudulent, unlawful, abusive, or unauthorised purposes.

Product Information

We make reasonable efforts to ensure that Candle Holder descriptions, photographs, prices, specifications, and other product information displayed on our website are clear and accurate.
However, product photographs may appear slightly different depending on the customer’s screen, device settings, lighting, or display characteristics. Minor visual differences do not necessarily indicate that the product is incorrect.
Customers should review the product information carefully before placing an order. If you have a question about a Candle Holder before purchasing, you can contact us for clarification.

Product Availability

Product availability may change from time to time.
If a Candle Holder becomes unavailable after an order has been placed and we are unable to fulfil the order, we will contact the customer and provide information about the available options, which may include a refund where appropriate.

Prices and Shipping Charges

Prices for Candle Holders are displayed on our website and at checkout.
For deliveries within the United Kingdom, baraniys charges a flat shipping rate of £5 per order.There are no additional shipping charges added by baraniys beyond the applicable charges shown at checkout.
We may update product prices from time to time. Any price change will not normally affect an order that has already been successfully placed and confirmed, except where correction is required for an obvious pricing or listing error.

Payment

The accepted payment method is PayPal.
Payment is required when placing an order. An order may not be processed until the payment has been successfully authorised or confirmed.
PayPal may carry out its own payment verification, security checks, or transaction processing. These processes are subject to PayPal’s applicable terms and policies.
If a payment is unsuccessful or cannot be confirmed, the order may not be accepted or processed.

Order Confirmation

After placing an order, customers should review their order information carefully.
Customers are responsible for ensuring that the selected Candle Holder, quantity, delivery address, and other order details are correct.
If you believe that an order contains an error, please contact us as soon as possible at support@baraniys.shop.

Order Processing and Delivery

Orders generally require 1 to 2 business days for processing.
Our order cut-off time is 4:30 PM (GMT+1), Monday to Friday. Orders placed after 4:30 PM or on a non-business day will generally be treated as received on the next business day for processing purposes.
After processing, the expected carrier transit time is approximately 3 to 4 business days.
The estimated total delivery timeframe is therefore 4 to 6 business days.
Orders are shipped using Evri and are currently delivered within the United Kingdom only.
Delivery estimates are provided for guidance and may occasionally be affected by circumstances outside our reasonable control, including carrier delays, operational disruptions, severe weather, public holidays, or incorrect delivery information.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address when placing an order.
If an address is incorrect or incomplete, delivery may be delayed or the package may be returned by the carrier.
Customers should contact us as soon as possible if they discover an address error. Once an order has entered processing or has been dispatched, we may not be able to change the delivery address.

Delayed or Late Packages

We aim to process and dispatch orders according to the timeframes stated in our Shipping Policy. However, delivery may occasionally take longer than the estimated 4–6 business days.
If your Candle Holder has not arrived within the expected timeframe, please contact us at support@baraniys.shop with your order details.
We will review the available shipment or tracking information and provide assistance regarding the status of the package.
A delivery passing the estimated timeframe does not automatically mean that the package is lost. The available tracking and carrier information will be reviewed before determining the appropriate next steps.

Order Cancellation

Customers may request cancellation of an order within 1 day (24 hours) of placing the order.
Cancellation requests should be sent to support@baraniys.shop as soon as possible and should include the relevant order number.
Once an order has entered processing or has already been dispatched, cancellation may no longer be possible.
If an order can no longer be cancelled, the customer may request a return after receiving the Candle Holder, subject to the conditions of our Returns & Refund Policy.

Returns

Eligible Candle Holder orders may be returned within 20 days of delivery, subject to the conditions stated in our Returns & Refund Policy.
Returns are accepted for both eligible defective and non-defective Candle Holders.
For a non-defective return, the customer is generally responsible for the return shipping or return-label cost.
Where a Candle Holder is confirmed to have arrived damaged, defective, or incorrect due to an issue attributable to baraniys, baraniys will cover the applicable return-label cost.
Customers may be asked to provide clear photographs and other relevant information so that the reported issue can be properly assessed.

Return Inspection

Returned Candle Holders may be inspected after they are received.The inspection helps us assess the condition of the product and confirm whether the returned item corresponds with the stated reason for return.If a Candle Holder was received in acceptable condition but was subsequently damaged, altered, repaired, or otherwise changed by the customer, the return may be subject to further review.Customers should take reasonable care when handling and packaging an item being returned.

Exchanges

Direct exchanges are not accepted.
If a customer wants a different Candle Holder, the original item should be returned where it qualifies under our Returns & Refund Policy, and a new order may be placed separately.

Restocking Fees

baraniys does not charge a restocking fee for eligible returns.
Restocking cost: £0.
Return shipping costs remain separate and are handled according to the applicable return circumstances described in our Returns & Refund Policy.

Refund

Approved refunds are processed to the original payment method used for the order.
Once a returned Candle Holder has been received and the return assessment has been completed, approved refunds are generally processed within 10 business days.
After baraniys processes a refund, the time required for the funds to appear in the customer’s account may depend on PayPal or the customer’s financial institution.
If a refund appears to be delayed, customers should contact us at support@baraniys.shop so that we can review the refund status.

Customer Responsibilities

Customers are responsible for:

Providing accurate billing and delivery information.
Reviewing product information before placing an order.
Providing appropriate information when reporting a damaged, defective, or incorrect Candle Holder.
Providing clear photographs when requested for a return or product issue.
Taking reasonable care of products while they are in their possession.
Following the return instructions provided by baraniys.
Using the website and services lawfully.

Intellectual Property

Unless otherwise stated, content appearing on the baraniys website, including text, photographs, graphics, logos, product descriptions, and other website materials, may be owned by or used by baraniys and may be protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, modify, or commercially use website content without appropriate permission, except where permitted by applicable law.

Third-Party Services

Our store may rely on third-party services to support certain functions, including payment processing and delivery.
For example, PayPal is used for payment processing and Evri is used for delivery.
Third-party services may have their own terms, conditions, privacy policies, and procedures. Customers may be subject to those third-party terms when using the relevant service.

Website Availability

We aim to keep our website available and functioning properly, but we cannot guarantee that the website will always be uninterrupted, error-free, or available at all times.
Temporary unavailability may occur because of maintenance, technical problems, hosting issues, security measures, updates, or circumstances outside our reasonable control.

Limitation of Responsibility

We will take reasonable steps to provide the services described on our website and to handle orders, shipping, returns, and refunds according to our published policies.
However, we cannot be responsible for delays, interruptions, or failures caused by circumstances outside our reasonable control, including carrier disruptions, severe weather, public emergencies, technical failures, or other events that cannot reasonably be prevented.
Nothing in these Terms and Conditions excludes or limits any rights or protections that customers have under applicable UK consumer law.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, products, website, services, or legal requirements.
When changes are made, the updated version will be published on this page. Customers should review the Terms and Conditions periodically.
The version applicable to an order will generally be the version in effect at the relevant time of the purchase, subject to applicable law.

Governing Law

These Terms and Conditions are intended to operate in accordance with applicable laws and regulations of the United Kingdom.
Nothing in these Terms and Conditions is intended to remove, restrict, or reduce any mandatory consumer rights that apply to customers under applicable UK law.

Contact Us

If you have any questions about these Terms and Conditions, your Candle Holder order, payment, delivery, cancellation, returns, or refunds, please contact us:

By using the baraniys website or placing an order, customers are encouraged to review these Terms and Conditions together with our Shipping Policy, Returns & Refund Policy, Payment Policy, and Privacy Policy so that they have a clear understanding of how our store operates.