Payment Policy

At baraniys, we aim to keep the payment process clear, straightforward, and transparent for customers purchasing Candle Holders from our store. This Payment Policy explains the payment method we accept, when payment is required, how payment confirmation works, and what customers should do if they experience a payment-related issue.

Accepted Payment Method

baraniys currently accepts PayPal as the payment method for Candle Holder orders.
Customers can complete their purchase through the PayPal payment option available at checkout. The applicable product price and the £5 flat-rate shipping charge will be shown during checkout before the order is submitted.

Payment at Checkout

Payment is required when placing an order. An order is considered successfully placed once the checkout process has been completed and the payment has been successfully authorised or confirmed through PayPal.
If payment is not successfully completed, the order may not be confirmed or processed until a valid payment has been received.

PayPal Payments

When paying through PayPal, customers may be required to sign in to their PayPal account or complete any payment or verification steps requested by PayPal.
PayPal processes the payment according to its own terms, policies, and security procedures. baraniys does not control PayPal’s internal payment verification, account checks, transaction approval, or processing times.
If PayPal declines, places a hold on, or otherwise does not complete a payment, customers should follow the instructions provided by PayPal or contact PayPal directly where appropriate.

Order Confirmation

After a successful order and payment, customers should receive order information confirming the purchase.
Customers should review their order details carefully, including the selected Candle Holder, quantity, delivery address, and other order information.
If you believe there is an error in your order or you do not receive the expected order confirmation, please contact baraniys at support@baraniys.shop.

Payment Security

Payment information processed through PayPal is handled through PayPal’s payment system. Customers should ensure that they use their own valid payment account and provide accurate information when completing the payment process.
baraniys does not ask customers to send PayPal passwords or other sensitive PayPal account credentials to us by email or chat.

Currency and Shipping Charges

Product prices and applicable charges will be displayed at checkout before the order is submitted.
For deliveries within the United Kingdom, baraniys charges a £5 flat shipping rate per order. There are no additional shipping charges added by baraniys beyond the shipping charges shown at checkout.
Any currency conversion or exchange-rate matters associated with a customer’s PayPal account or payment method may be handled by PayPal or the relevant financial institution.

Failed or Incomplete Payments

If a payment fails or is not completed, the order may not be processed.
Customers should check the payment information and PayPal account status and may attempt the payment again where the checkout system allows it.
If a customer believes that money has been deducted but the order was not successfully confirmed, they should contact baraniys with the relevant order or payment details so we can review the order status.

Refund

Where a refund is approved under our Returns & Refund Policy, the refund will generally be issued to the original payment method used for the order.

For PayPal payments, the refund will be processed through PayPal. Once baraniys processes an approved refund, the time required for the refunded amount to appear in the customer’s account may depend on PayPal and the customer’s financial institution.
For full details about return eligibility, refund processing, refund timeframes, and delayed refunds, customers should refer to our Returns & Refund Policy.

Order Cancellation and Payment

Customers may request cancellation within 1 day (24 hours) of placing an order.
Cancellation requests should be sent to support@baraniys.shop as soon as possible and should include the order number.
If an order has already entered processing or has been dispatched, cancellation may no longer be possible. In such circumstances, the customer may need to use the applicable return process after receiving the Candle Holder, subject to the conditions of our Returns & Refund Policy.

Payment-Related Questions

If you have any questions regarding payment, an unsuccessful transaction, an order confirmation, or a refund, please contact us:

Business Name: baraniys
Business Email: support@baraniys.shop
Chat Support: Available 24/7
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT+1)
Business Address: 7 St Columba Rd, Newtonmore PH20 1EF, United Kingdom

We aim to provide clear payment information so customers understand the accepted payment method, applicable charges, payment process, and refund procedure before and after placing a Candle Holder order.